How will Red Tractor and Certification Bodies use the details provided:
The Primary Contact acts as the main point of contact for Certification Bodies and assessors. They will coordinate audits and handle communications regarding applications, renewals, non-conformance resolutions, and any certificate suspensions or withdrawals.
The Site Contact is the person that ensures that Red Tractor standards are effectively implemented on the farm. They will receive Red Tractor communications, including Member Matters, Technical Briefings, post-assessment surveys, and updates on scheme and standard changes.
While many farms will have one person managing both roles, businesses with distinct operational structures, such as those in Poultry, Pig, and Fresh Produce sectors, may need to assign separate contacts. Providing accurate details at renewal will help Certification Bodies and Red Tractor engage with the appropriate personnel enhancing certification efficiency and compliance with Red Tractor standards.
We are committed to actively engage with our members, ensuring they receive the right information tailored to their roles and responsibilities is key.